The Haven Family Medical Practice is committed to providing personalised, comprehensive care for you and your family. Costs have been rising substantially over the last few years and unfortunately the Medicare rebate only covers part of the cost of providing the quality care that you and your family deserve, after much consideration we have decided to introduce a gap fee.
The fees charged have to cover operating costs, including staff wages, insurances, medical equipment and supplies, electricity, computers, IT services etc.
From the 24th February 2025 we are moving to a mixed billing practice. Pensioners, Commonwealth Seniors Health Card holders, Health Care card holders, DVA patients and children 15 years and under will continue to be bulk billed.
Certain follow up consultations may be bulked billed at the discretion of the individual doctor.
We will continue to invoice the insurer directly for workers compensation claims, however should you require to discuss other unrelated medical conditions at the time of your workers compensation appointment you will be required to pay a gap fee unless you are eligible for bulk billing as outlined above.
All other patients will be required to pay the full consultation fees, we can process your Medicare claim for you and you should receive the rebate within 24 hours directly into your Medicare linked bank account.